eliant certified

Eliant Certified

Fidelity National Title is ELIANT CERTIFIED which means that our team has been specially trained in homebuyer satisfaction and customer service skills.

What is Eliant?
Eliant is a customer-experience management firm which assists builders and vendors in achieving the highest customer satisfaction ratings.

How Did We Get Certified?
Fidelity National Title was specifically selected by Eliant due to our highly regarded status as a customer-driven organization. Our homebuilder team completed Eliant's rigorous "WOW Customer Experience!" training workshops. To maintain our certification, we must continue receiving strong scores on Eliant's customer surveys.

Why Did Fidelity National Title Become Certified?
We recognize that our clients – our homebuilders and homebuyers – deserve "better than ever" customer satisfaction and operational results. Our trained sales, escrow and title personnel are prepared to:

  • Deliver a "WOW!" customer experience to homebuyers and project personnel
  • Make only those promises that they are ready to BEAT!
  • Proactively communicate more frequently with customers
  • Do whatever it takes to "WOW!" each homebuyer, raise scores, and generate homebuyer referrals